![]() In its most recent report on self-checkout technology, RBR noted how European retailers Carrefour, Lidl and Kaufland were continuing to invest heavily in the technology. "The technology is increasingly used in different retail sectors, including at discounters, DIY chains and even in fashion." "More retailers are introducing self-service solutions - whether it be self-checkout terminals in grocery stores or self-ordering kiosks at fast-food chains," Alan Burt, associate at another UK research firm, RBR, told DW. The firm expects the rollout of the technology to grow about 18% over the next few years. Since then, nearly half a million self-checkout systems have been installed globally, according to the London-based research house Technavio. After three years of trials and $5 million (€4.66 million) in investment, the first automated checkouts were installed in a Kroger store in Atlanta in 1986. Self-checkouts have evolved massively since David R Humble, the president of a US electronics firm, created a prototype in the early 1980s after standing in a long line at a grocery store in Florida. McCarthy, whose campaign has garnered a lot of local media attention, said what was once a great shopping experience has turned into a ″nightmare.″ Her petition has so far received 120,000 signatures. ″I think an awful lot of people with disabilities - mobility issues, those who have had strokes, the blind and deaf - just can't use these tills easily." ![]() "At my local Tesco store, the majority of tills are now self-service,″ the 69-year-old McCarthy told DW. She said the move would stop older people from being disadvantaged when paying for their produce. She set up an online petition, aiming to pressure Tesco - the UK's largest supermarket chain - to bring back more human-operated checkouts. British pensioner Pat McCarthy was so frustrated when her local grocery store added more self-checkout tills.
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